55Bet Privacy Policy

At 55Bet Online Casino, we are fully committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you access our platform at 55bet.com, register an account, or use any of our services — including our casino, sportsbook, live betting, and promotional features. By using our services, you acknowledge that you have read and understood this policy. We encourage you to review it carefully before completing your 55bet casino login register process.

1. Who We Are

55Bet Online Casino is operated by Novatech Solutions N.V., a company licensed under the Curaçao gaming authority (License No. GLH-OCCHKTW0711112020). Our platform is available internationally and is intended exclusively for players aged 18 and above. We do not permit access to residents of restricted jurisdictions, including the United States. At 55Bet, we act as the data controller for all personal information collected through our website and services.

2. Information We Collect

When you register, log in, or interact with our platform — whether via desktop, mobile browser, or the 55bet casino mobile experience — we may collect the following categories of personal data:

2.1 Registration and Identity Data

• Full name, date of birth, and nationality
• Email address and phone number
• Username and password associated with your 55bet login
• Copies of identity documents for KYC verification purposes
• Residential address and country of residence

2.2 Financial and Transaction Data

• Payment method details (e.g., card numbers, e-wallet identifiers, cryptocurrency wallet addresses)
• Deposit and withdrawal history, including 55bet casino withdrawal records
• Transaction amounts, currencies used (EUR, NOK, CAD, BTC, ETH, USDT, LTC, and others)
• Information related to bonus codes, including any 55bet bonus code or 55bet promo code applied to your account

2.3 Gameplay and Behavioral Data

• Game session logs, betting history, and wagering activity
• Interactions with slots, live casino games, sportsbook, and virtual sports features
• Participation in promotions, tournaments, and loyalty program activity
• Preferences and settings saved within your account

2.4 Technical and Device Data

• IP address, browser type, operating system, and device identifiers
• Session duration, pages visited, and clickstream data
• Cookie and tracking data (see our Cookies section below)
• Information collected when you access our platform via mobile browser

3. How We Use Your Information

We use the personal data we collect for the following lawful purposes:

• To verify your identity and process your 55bet casino login register request securely
• To provide, maintain, and improve our gaming and sportsbook services
• To process deposits, withdrawals, and financial transactions in compliance with applicable regulations
• To administer bonuses, cashback offers, free spins, and loyalty rewards through our 55BET Loyalty program
• To conduct responsible gambling checks and apply player protection measures
• To comply with our legal obligations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements
• To send you relevant promotional communications, where you have provided your consent
• To respond to your support queries via live chat, email at [email protected], or our VIP chat app
• To detect and prevent fraud, abuse, and unauthorized access to your account

4. Legal Basis for Processing

At 55Bet Online Casino, we process your personal data based on the following legal grounds:

• Contractual necessity: Processing required to deliver the services you have registered for
• Legal obligation: Compliance with licensing conditions, AML laws, and gaming regulations
• Legitimate interests: Fraud prevention, security monitoring, and platform improvement
• Consent: Marketing communications and optional data uses for which you have given explicit agreement

5. Cookies and Tracking Technologies

Our 55Bet platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze platform performance, and serve relevant content. We use the following types of cookies:

• Essential cookies: Required for the platform to function, including session management and security
• Analytical cookies: Help us understand how players interact with our site to improve functionality
• Marketing cookies: Used to deliver targeted promotional content based on your interests and activity
• Preference cookies: Store your language, currency, and display settings across sessions

You may manage or disable non-essential cookies through your browser settings at any time. However, please note that disabling certain cookies may affect the functionality of our platform, including your ability to complete a 55bet slot login or access specific features.

6. Sharing Your Personal Data

We do not sell your personal information to third parties. However, we may share your data with trusted partners and service providers in the following circumstances:

• Payment processors: To facilitate deposits and withdrawals via Visa, Mastercard, MiFinity, Jeton, Revolut, cryptocurrency networks, and other supported methods
• Game providers: Including Play'n GO, NetEnt, Spinomenal, BGaming, Endorphina, Gamzix, Kalamba, Greentube/Novomatic, and Evolution, to deliver gaming content
• Regulatory authorities: Where required by our Curaçao gaming license or applicable law
• Fraud prevention and KYC services: To verify your identity and ensure compliance with applicable regulations
• Technical service providers: Including hosting, analytics, and customer support platforms that operate under strict confidentiality agreements

7. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our licensing obligations. In most cases, we retain account and transaction records for a minimum of five years following account closure. You may request deletion of your data by contacting us, subject to our legal retention obligations.

8. Your Rights

Depending on your country of residence, you may have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Ask us to correct inaccurate or incomplete data
• Right to erasure: Request deletion of your data where we have no lawful basis to retain it
• Right to restriction: Ask us to limit how we process your data in certain circumstances
• Right to object: Object to processing based on legitimate interests or for direct marketing
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to withdraw consent: Withdraw any previously given consent at any time

To exercise any of these rights, please contact our support team at [email protected]. Our 55Bet Online Casino team is available 24/7 via live chat and email to assist you with data-related requests.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. Our security infrastructure includes SSL encryption, secure server environments, and regular security assessments. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to keep your 55bet login credentials confidential.

10. International Data Transfers

As an internationally operating platform, we may transfer your personal data to countries outside your country of residence. Where such transfers occur, we ensure that appropriate safeguards are in place — including standard contractual clauses or equivalent mechanisms — to protect your information in accordance with applicable data protection standards.

11. Third-Party Links

Our platform may contain links to third-party websites, game provider portals, or external promotional pages. We are not responsible for the privacy practices of those third parties and encourage you to review their respective policies before submitting any personal information.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify you via email or through a prominent notice on our website. Your continued use of our services following any update constitutes your acceptance of the revised policy. We recommend checking this page periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us. At 55Bet Online Casino, your privacy matters to us and we are here to help.

• Email: [email protected]
• Live Chat: Available 24/7 on our website
• Support Languages: English, German, Finnish, Norwegian, French, Turkish, and other locale-specific languages
• Operator: Novatech Solutions N.V., licensed under Curaçao (GLH-OCCHKTW0711112020)

We are committed to resolving any privacy-related concerns promptly and transparently. Thank you for trusting 55Bet Online Casino with your personal information.